Frequently Asked Questions
Everything you need to know about your Loop experience.
How do I choose the right size for my earplugs?
Every set of Loop earplugs includes four different sizes of silicone ear tips (XS, S, M, L) to ensure a perfect, comfortable fit for every ear shape.
What is the difference between the different Loop models?
We offer various models designed for specific needs: Experience is for live music and events, Engage is for social settings and conversations, and Quiet is for sleep and deep focus.
What is your return policy?
We offer a 100-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return them for a full refund within 100 days of receipt.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
Are Loop earplugs easy to clean?
Yes, our silicone earplugs are reusable and easy to maintain. Simply wipe them down with a damp cloth or use a mild soap solution to keep them hygienic.
Do you offer international shipping?
We ship to over 50 countries worldwide. Shipping costs and delivery times vary by region and will be calculated during the checkout process.